Yesterday, Cellcard, Cambodia's leading telecommunications provider, announced the opening of its Customer Experience Centre. “This revolutionary space redefines the future of customer service in the Kingdom”.
The centre is situated within the historic Royal Railway building and offers a seamless blend of tradition and cutting-edge technology, providing customers with a unique and unparalleled experience. The centre is designed to provide a comprehensive range of services under one roof, including telecommunications, banking, travel and more.
"This is a significant milestone for Cellcard as we continue to innovate and enhance the customer experience in Cambodia," said Simon Perkins, ICT Division of the Royal Group of Companies.
"Our partnership with Royal Railway represents a significant milestone, combining the heritage of this iconic building with the forward-thinking vision of Cellcard. We are delighted to be able to offer our customers a truly exceptional and convenient experience.”
The centre features a modern, welcoming environment, designed to cater to the needs of all customers. From personalised assistance to digital self-service options, the centre provides a seamless and efficient experience.
H.E. Peng Ponea, Minister of Public Works and Transport, expressed his support for the project, stating:
"I would like to encourage people and companies to make use of freight services and travel on the Cambodian railways to the fullest extent possible in order to achieve budget savings through the utilisation of low-priced transportation and travel options."\
Furthermore, the Ministry requests that Royal Railway be modernised by equipping it with safety equipment to increase transportation efficiency in response to essential changes in the operation of the railway transport sector and to promote the railway sector in Cambodia.
Mr. Kith Meng, Chairman of the Royal Group of Companies, further commented, "This is not just a building, but a symbol of our commitment to digital technology and our respect for our historical heritage."
"We are committed to restoring this historic building from the French colonial era, combining the heritage of our past with the dynamism of our present and future."
The opening of the Cellcard Customer Experience Centre represents a major milestone in Cambodia's digital transformation and reaffirms Cellcard's position as a pioneering innovator in the telecommunications industry.
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